Hail · Wind · Storm Damage
No obligation.
Most hail damage is invisible from the ground. We photograph your roof, hand you a written estimate, and — if there's a claim — handle the insurance from first call to final shingle.
The Concierge Process
A licensed inspector flies a drone over every slope. You receive a PDF damage report — yours to keep.
Our claim concierge files with your insurer, schedules the adjuster, and prepares the loss documentation.
We meet your adjuster on the roof. We point out every dent, lift, and granule loss — so nothing gets missed.
One-day install. 25-year workmanship warranty. Magnetic-roller sweep. We're gone before dinner.
Why The Claim Concierge Matters
Most homeowners file once and accept whatever the adjuster says. We document every damage point with drone imagery, contractor specs, and Xactimate pricing — then negotiate the supplement most homeowners don't even know they're owed.
What a supplement is
The part most homeowners never hear about
An adjuster writes a scope from what they see on one visit. If that scope leaves out code-required work, hidden decking damage, or line items priced below local rates, the check comes up short — and most homeowners cash it without knowing.
A supplement is the formal request to correct that scope. We document the gap with photos and Xactimate pricing and submit it on your behalf. You pay your deductible either way; the difference comes from your insurer, not your pocket.
Ask us to walk you through your own adjuster's scope line by line — free, whether or not you hire us.
What We Do
Hail, wind, fallen tree. We document, file, and rebuild.
Start a claim →
Tear-off + install in one day. Lifetime materials warranty.
See materials →
Same-day service for active leaks and missing shingles.
Book repair →
Seamless aluminum, leaf guards, downspout extensions.
Get estimate →
25-point scan. PDF report delivered same day.
Schedule scan →
Insurer said no? A denial is not the end of the road. Free review.
Appeal my claim →
No Surprises
01
We look before you commit
We inspect the roof and show you photos of what we actually found — including if we found nothing. Plenty of roofs we look at don't need work, and we'll tell you so.
02
You get it in writing
A written estimate before anything starts. If there's an insurance claim, we walk the roof with your adjuster and document what the scope missed.
03
No pressure to sign
The inspection and the estimate are free whether you hire us or not. Take them to another roofer if you want a second opinion — that's a reasonable thing to do.
Local & Trusted
As a reliable claim-concierge and roofing company in the greater Atlanta area, we proudly serve homeowners throughout the region. Whether you live in the heart of the city, an outlying suburb, or a surrounding rural town — we'll be there for you.
Documentation
Every claim we file includes drone-documented before-photos. Every install includes post-completion photos for your records. Drag the slider to see how granule loss, lifted ridges, and worn flashing become a code-correct roof, with manufacturer and workmanship warranties supplied in writing.
Common Questions
Quick answers to the most common questions about insurance claims, roof inspections, and our services.
Yes. Up-Top Roofing is insured and carries general liability and workers' compensation. Certificates of insurance are available on request — just ask your inspector and we'll email them before any work begins.
Wind and hail claims are classified as "acts of God" — they don't typically raise individual premiums. Rates are set on regional risk pools. We can review your specific carrier's policy with you before you file.
We appeal denials regularly. 6 in 10 denials get reversed once we re-document with proper drone imagery and Xactimate scoping. Free review — no fee unless we recover.
By Georgia law, your deductible is your responsibility — any contractor offering to absorb it is committing insurance fraud, and you'd be exposed too. Ask us about financing options if paying it at once is a strain; we'll tell you honestly what's available.
Locally Operated
